The Business Advisory Blog

The Business Advisory Blog

Insight, news and updates from Alliott NZ Chartered Accountants, Auckland New Zealand. The views expressed here are the views of the author and should be discussed in further detail should an article be relevant to your individual circumstances.

While every effort has been made to provide valuable, useful information in this publication, this firm and any related suppliers or associated companies accept no responsibility or any form of liability from reliance upon or use of its contents. Any suggestions should be considered carefully within your own particular circumstances, as they are intended as general information only.

Greg Millar
Published on

Have regular customers dropped off the face of the earth? Struggling to gain new business online?

Your website could be the cause of your problems.

The worst thing you can do with your website is to set and forget. Your site should be regularly updated to ensure it features prominently in search engine rankings.

If you fail to refresh your website, your business risks getting lost online, with visibility in search engines like Google likely to decline as algorithms are updated.

Fortunately, there is something you can do about it: an SEO audit.

Conducting an SEO (search engine optimisation) audit of your website at least once a year will ensure your online platform has the right keywords in place to attract web users.

An SEO audit looks at your web presence and checks if your website pages feature the right words. If you have a low ranking, you won’t be as visible on Google search, meaning customers are more likely to overlook you. Even worse, your rivals could leapfrog you and have a better ranking.

Subscription-based online tools, such as Semrush and SEOptimer, can help you conduct a DIY audit, but they can be tricky to navigate for novices. Alternatively, you can outsource your audit to specialist agencies, such as Kiwi companies CreativeQ, or Awaywithwords, who take care of the whole process.

Do you know how well your website’s doing?

One great thing about websites is that they track a wealth of valuable business data.

Using Google Analytics, you can find out:

  1. Where traffic flows to your site
  2. The most popular pages
  3. Time spent on each page
  4. Traffic at different times of the year.

If you’re not the most tech-savvy, seek expert advice for a full overview of your website’s performance and how it can be improved. It could be the difference between gaining a new customer or missing a lead for your business.

Topics: competition customer experience digital marketing Performance